Charlotte, North Carolina, USA
Privacy & Cookie Policy
Privacy & Cookie Policy
Vantarell Air Cargo — Last updated: September 3, 2026
1. Introduction
Vantarell Air Cargo ("we," "us," or "our") provides air-freight coordination services for time-sensitive and handling-critical consignments. This policy explains how we handle personal information submitted through vantarellcargo.com, provided in business communications, or supplied in connection with an authorized shipment inquiry or service.
2. Company and Privacy Contact Details
Company: Vantarell Air Cargo. Headquarters: Charlotte, North Carolina, USA. Website: vantarellcargo.com. Privacy email: privacy@vantarellcargo.com.
3. Our Role in Data Processing
For information collected directly through this website or for Vantarell’s own business administration, Vantarell determines how that information is used. Where information is supplied by a client or operational party for a specific shipment, responsibilities depend on the engagement and applicable law.
4. Personal Data We Collect
Depending on your relationship with us, we may collect business contact details; information you submit through the website; shipment-related information you provide for an inquiry; correspondence and transaction records; and technical information generated by the website or hosting environment, such as IP address, browser details, timestamps, and security logs. Please do not provide sensitive or unnecessary personal information through the website.
5. How We Collect Personal Data
We collect information directly from you when you contact us or submit a shipment inquiry, from your employer or another authorized business contact, from operational parties involved in an authorized movement, and from the website or hosting environment where technical logs are generated.
6. Why We Process Personal Data
We use personal information to respond to inquiries, assess shipment requirements, coordinate authorized air-freight movements, exchange necessary operational information, communicate shipment exceptions, manage business relationships, maintain security, keep required records, and comply with applicable law. We do not sell personal information for money.
7. Legal Bases
We process personal information only where permitted by applicable law and for a purpose connected to the relationship or service. Depending on the jurisdiction and circumstances, that may include taking steps requested before a contract, performing a contract, complying with legal obligations, protecting legitimate business and security interests, or relying on consent where required.
8. Sharing Personal Data
We disclose personal data only where reasonably necessary to service providers supporting website hosting, communications, security, and professional administration; to operational parties involved in an authorized shipment; to advisers or insurers subject to appropriate confidentiality; or to regulators, courts, or law-enforcement bodies where disclosure is legally required.
9. International Transfers
Air-freight movements and supporting service providers may involve more than one country. Where personal information is transferred across borders, Vantarell uses the safeguards required by applicable law and limits the information shared to what is reasonably necessary for the relevant purpose.
10. Retention
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to inquiries, supporting an active service, meeting legal or accounting requirements, resolving disputes, and maintaining appropriate security records. Retention periods may vary according to the type of record and applicable obligations.
11. Security
We use reasonable administrative and technical safeguards appropriate to the information and the services involved. These may include access controls, secure hosting practices, authentication, logging, backup procedures, and confidentiality requirements. No website or transmission method can be guaranteed to be completely secure.
12. Your Privacy Rights
Depending on where you are located and the law that applies, you may have rights concerning your personal information, such as asking to access, correct, or delete it, or objecting to certain uses. Requests can be sent to privacy@vantarellcargo.com. We may need to verify identity or authority before acting on a request.
13. Cookies and Similar Technologies
The website may use essential browser storage or cookies needed for security and basic site operation. Embedded third-party services, such as maps or externally hosted resources, may also process technical information under their own policies. Vantarell does not present non-essential analytics or marketing cookies as active unless they are actually enabled. You can manage or block cookies through your browser settings, although doing so may affect some website features.
14. Direct Marketing
Submitting a shipment or contact inquiry does not by itself enroll you in marketing communications. If Vantarell introduces optional marketing communications, any required consent and opt-out method will be presented clearly.
15. Children
Vantarell’s website and business services are intended for business users and are not directed to children. Please do not submit information about a child through the website unless it is lawfully required for a specific authorized service and appropriate safeguards are in place.
16. Changes to This Policy
We may update this policy when our website, services, or legal obligations change. The current version will be posted on vantarellcargo.com with its revision date.
17. Contact Us
Questions or privacy requests may be sent to privacy@vantarellcargo.com. Vantarell Air Cargo is based in Charlotte, North Carolina, USA.