Charlotte, North Carolina, USA
Air Cargo Services
Air-freight forwarding
One accountable operational contact across requirements, controls, and handoff points.
Urgent & express coordination
Phased coordination with clear operating ownership for time-sensitive movements.
Customs-document support
Document and process readiness aligned to the required operating outcome.
Airport handling oversight
Oversight around service levels, controls, handoffs, gaps, and risks.
Service Capabilities
Defined services with measurable operating outcomes
Air-freight forwarding
Coordinate routing, booking requirements, document readiness, airport handoffs, milestone visibility, and onward-delivery dependencies through one defined shipment workflow.
Urgent and express coordination
Review time constraints and routing options for priority consignments, then coordinate critical handoffs and escalate schedule or transfer issues as they emerge.
Customs-document process support
Support the preparation and exchange of shipment information required for customs-related processes, working with the client and the appropriate operational parties for the movement.
Airport handling oversight
Maintain visibility across planned airport acceptance, handling, transfer, and release milestones so emerging exceptions can be identified and communicated promptly.
Special-cargo milestone management
Apply closer milestone tracking and handoff coordination to consignments whose timing, condition, value, or production impact requires additional operational attention.
Why Vantarell
Clear delivery ownership across multiple partners
Anticipate Risk
Identify document and routing risks before uplift and prepare critical handoffs before movement.
Act on Visibility
Turn tracking events into timely intervention while protecting handling conditions and delivery windows.
How It Works
Four operating steps for shipment control
Confirm shipment requirements
Confirm cargo type, origin, destination, timing, dimensions, and handling constraints.
Check routing and readiness
Review document readiness, available routing, capacity dependencies, and planned transfer points.
Monitor critical milestones
Track agreed milestones and coordinate a response when schedule changes, missing information, or delayed handoffs emerge.
Coordinate destination handoff
Support destination handling and onward-delivery coordination, then close the shipment record.